Terms & Conditions – Adeena Perfume

Last Updated: 28 Nov 2025 Welcome to Adeena Perfume. By purchasing any product or using our website, you agree to the following Terms & Conditions. Please read them carefully. 1. Product Terms 1.1 Product Quality • All perfumes sold on Adeena Perfume are original, authentic, and manufactured using premium ingredients. • Product images on the website are for illustration purposes; actual color and packaging may slightly vary due to lighting, screen display, or batch differences. 1.2 Product Usage • Perfumes should be stored in a cool, dry place away from direct sunlight. • Avoid spraying directly on sensitive skin or broken areas. • Adeena Perfume is not responsible for allergic reactions. Customers are advised to check ingredients before use. 1.3 Pricing & Offers • All prices are listed in the local currency as displayed on the website. • Prices, discounts, and offers may change without prior notice. • Any promotional codes or offers cannot be combined unless specifically mentioned. 1.4 Out of Stock Items • If a product becomes out of stock after an order is placed, customers will be notified and offered: • A replacement item • Store credit • A full refund 2. Shipping & Delivery Terms 2.1 Delivery Time • Orders are shipped within 1–3 business days . • Delivery times may vary based on location and courier partner availability. 2.2 Shipping Charges • Shipping fees will be displayed at checkout. • Free shipping may apply during special promotions or minimum order amounts. 2.3 Order Tracking • Customers will receive a tracking number once the order is dispatched. • Adeena Perfume is not responsible for delays caused by courier companies or unforeseen circumstances (weather, holidays, customs delays, etc.). 2.4 Wrong or Incomplete Address • Customers are responsible for providing the correct shipping information. • Additional charges may apply for re-delivery or address correction by the courier. 2.5 Damaged or Missing Items • If an order arrives damaged or with missing items, customers must report it within 24–48 hours with photo/video proof. • Once verified, Adeena Perfume will arrange replacement or refund according to the policy. 2.6 Returns & Exchanges • Perfumes cannot be returned or exchanged if opened or used due to hygiene and safety reasons. • Only sealed, unused products may be eligible for exchange within 3 days of delivery. 3. Lucky Draw Terms & Conditions 3.1 Eligibility • Every purchased product may include lucky draw coupons based on the promotional offer announced on the website. • Purchasers must provide accurate contact details to participate. • Open to residents of the countries mentioned in the promotion. 3.2 Coupon Allocation • Coupons are issued automatically based on quantity purchased. • The number of eligible entries will follow the promotion’s rules (e.g., Buy 1 = 1 coupon, Buy 2 = 3 coupons, etc.). 3.3 Draw Date & Prizes • The final lucky draw will be held on 31 December 2025 (or as announced). • Prizes may include cash rewards, gadgets, perfumes, or special items listed on the website. • Prizes are non-transferable unless stated. 3.4 Winner Selection • Winners are chosen randomly under a fair and transparent process. • Adeena Perfume’s decision is final and cannot be contested. 3.5 Winner Announcement • Winners will be contacted via phone, WhatsApp, SMS, or email. • If a winner does not respond within 7 days , the prize may be reassigned to another participant. 3.6 Fraud & Misuse • Adeena Perfume has the right to disqualify any participant suspected of fraud, fake entries, or misuse. • Incomplete or invalid information may void eligibility. 3.7 Legal Compliance • Lucky draw will comply with local laws and regulations. • Taxes or government fees (if applied) are the responsibility of the winner. 4. Payments • All transactions are processed securely via trusted payment gateways. • We do not store payment card details. • Cash on Delivery (COD) may be available depending on the region. 5. Limitation of Liability • Adeena Perfume is not responsible for: • Delays caused by courier companies • Allergic reactions or misuse of products • Incorrect customer information • Losses due to technical issues or website downtime • Our liability is limited to the value of the product purchased. 6. Privacy Policy Reference • Customer information is kept secure and confidential. • Please refer to our Privacy Policy for more details. 7. Changes to Terms • Adeena Perfume reserves the right to update or modify these Terms at any time. • Changes will be posted on this page with the updated date.